UPC Insurance

  • Security Administrator

    Job Locations US-FL-St. Petersburg
  • Overview

    Summary:  The Security Administrator is an Information Technology department resource who will deploy, manage and maintain, access control, intrusion detection, virus protection, incident response, development and implementation of security policies and procedures. This includes (but not limited to) monitoring of server and firewall logs, scrutinizing network traffic, establishing and updating virus scans, and troubleshooting. They will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion, and conduct user activity audits where required.


    Essential Duties/Responsibilities:

    • Performs special projects and participates as a technical advisor for a variety of ad-hoc information security and logical user access projects that will be dictated by current business and technological developments.
    • Deploy, manage and maintain all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software.
    • Design, perform, and/or oversee penetration testing of all systems in order to identify system vulnerabilities.
    • Design, implement, and report on security system and end user activity audits.
    • Monitor server logs, firewall logs, intrusion detection logs, and network traffic (wired & wireless) for unusual or suspicious activity, interpret and make recommendations for resolution.
    • Recommend, coordinate and apply fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach.
    • Assess need for any security reconfigurations (minor or significant) and execute as required.
    • Download and test new security software and/or technologies.
    • Provide security support to end-users.
    • Work with application and functional teams to encourage a security mindset throughout product development processes from concept to testing and implementation.
    • Coordinate and assign security awareness training and security test simulations for employees.


    Required Skills:

    • Strong attention to detail and documentation
    • Strong time management, organizational and priority setting skills
    • Strong interpersonal/verbal and written communication and typing skills
    • Excellent customer service skills
    • Strong ability to analyze information and develop a comprehensive work plan
    • Sense of urgency to complete tasks and projects
    • Ability to work in a fast-paced, team-oriented environment
    • Ability to work calmly and successfully under pressure
    • Knowledge and experience with enterprise networks
    • Knowledge and experience with asset management processes
    • Knowledge and experience in IT Infrastructure Library (ITIL)

    Education and/or Experience:

    • Bachelor’s degree required, preference in Information Technology/Computer Science.
    • Knowledge of Microsoft Server products including Terminal Services/Remote Desktop Services, Exchange/Office 365, and SharePoint.
    • 2 years information security work experience.
    • General hands-on knowledge of firewalls, intrusion detection systems, anti-virus software, data encryption, DLP, NAC, SEIM and other industry-standard techniques and practices.
    • In-depth technical knowledge of network, PC, and platform operating systems, including Windows 2008/2012/2016, and Windows 10.
    • In-depth technical knowledge of identity management and security technologies including Active Directory, Group Policy, ADFS, and Authentication protocols including Kerberos.
    • Knowledge of the TCP/IP suite of protocols including but not limited to ICMP, DHCP, DNS, HTTP(S), and FTP.


    To perform the job successfully, an individual should demonstrate the following behaviors:

    • Motivation/Initiative: Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings new ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity.
    • Administrative Skills: Possesses ability to organize and follow-through on multiple tasks, recognizes and attends to important details with accuracy and efficiency, effectively prioritizes work. Works to complete goals, tasks and plans, anticipates potential problems and analyzes alternative solutions.
    • Interpersonal Style: (Interpersonal Skills, Communication, Teamwork); develops/ maintains effective working relationships; listens attentively to others; communicates ideas clearly (written & verbal); relates to people in an open/ sincere manner; participates effectively in meetings; assists in finding solutions as well as identifying problems; communicates appropriately with supervisor and co-workers.
    • Self-Management: (Adaptability/Flexibility, Stress Tolerance, Autonomy); adapts readily to changes in routine; works effectively in stressful situations; needs general guidance and direction; is comfortable working in a fast-paced environment; is reliable and dependable; is results-oriented; maintains productivity and composure under pressure; views problems as opportunities to create solutions.
    • Thinking Skills: Diagnoses problems efficiently; gathers sufficient input before making decision or plans; makes timely decision, quickly determines sources of problem, identifies information needed to solve problem and analyzes alternative solutions.
    • Customer Orientation: Sensitive & responsive to internal and external customer needs; demonstrates skills in customer services and satisfaction; maintains a positive attitude, willing to listen to customer problems and seeks solutions; stays in tune with changing needs of customers.

     Language/Communication skills:

    • Ability to communicate clearly and concisely across organizational levels.
    • Ability to analyze and interpret complex business and/or technical documents such as financial reports, briefs and/or regulatory publications and/or journals.

    Reasoning Ability:

    • Ability to solve practical problems in a variety of situations
    • Ability to define problems, collect and analyze data, establish facts and draw valid conclusions 

    Computer Skills:

    • Advanced personal computer skills including electronic mail, word processing, spreadsheet, graphics and the ability to learn various internal proprietary software packages, including but not limited to Office and/or other new or existing COTS software 


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