Summary: UPC is seeking an experienced Catastrophe Claims Adjuster to join the claims department who will be tasked with handling low to complex exposure to property claims from first notification through final settlement. The adjuster will be responsible for investigation, evaluation, negotiation and settlement of first party claims by performing the duties and responsibilities corresponding with level II – level III claims.
UPC Insurance, a fast-growing, financially strong national stock company, is hiring multiple Catastrophe Claims Adjuster positions to handle homeowner property claims. Whether you are starting your career or have prior claims experience, join the team that is largely responsible to Keep the Promise® to our policyholders. As one of the 20 largest homeowner insurance writers in the country, we will train and develop you in the role – no matter your level of expertise – with our state of the art, on-campus training facility.
Our mission statement is to Keep the Promise® – to our policy holders, our shareholders and to our stakeholders. The promise to our policy holders is to fairly and timely resolve their claims. Our business practices, processes, objectives, and how we conduct ourselves daily is done so from the perspective of our policyholders rather than from our own convenience of how claims should be handled. This embodies the standard that our professional claims department strives to achieve every day, both in daily claims handling and CAT claims. Since the UPC mission is to be the premier provider of homeowner insurance in catastrophe exposed areas, we take our responsibility to Keep the Promise® as one of the fundamental tenets of accomplishing this mission.
THE POSITION: The UPC CAT Claims Adjuster manages their assigned claims and provides prompt, courteous and fair claim service on homeowner property catastrophe claims. You will be responsible for investigating homeowner property claims to determine coverage under the contract, corresponding with customers over the phone, obtaining important claims information, and negotiating claim settlements. You will be documenting claims activity into our electronic claims system and following processes that provide fair claim resolutions, customer satisfaction and cost management.
Duties specific to Catastrophe Response:
Supervisory Responsibilities: None
To perform the job successfully, an individual should demonstrate the following behaviors:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk; sit; climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision and depth perception.