Summary: This is a commercial field adjuster role for the Claims Department who will be tasked with handling low to high exposure property claims from first notification through final settlement. The incumbent will be will responsible for investigation, evaluation, negotiation and settlement of first party property claims by performing the duties and responsibilities commensurate with level I or II claims.
UPC Insurance Claims Overview
Our mission statement is to Keep the Promise® – to our policyholders, our shareholders and to our stakeholders”. The promise to our policyholders is fairly and timely resolve their claims. Our business practices, processes, objectives and how we conduct ourselves daily is done so from the perspective of our policyholders rather than from our own convenience of how claims should be handled. This embodies the standard that our professional claims department strives to achieve every day, both in daily claims handling and CAT claims. Since the UPC mission is to be the premier provider of homeowner insurance in catastrophe exposed areas, we take our responsibility to Keep the Promise® as one of the fundamental tenets of accomplishing this mission.
Supervisory Responsibilities: None
Education and/or Experience:
To perform the job successfully, an individual should demonstrate the following behaviors:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to reach with hands and arms and have the ability to lift and use a ladder which could weigh up to 40lbs. The employee is occasionally required to stand, walk; sit; climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision and depth perception.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently expected to perform duties in the field, having face to face interaction with our insureds, PA or a contractor. This involves sitting/standing at a desk and performing functions on a computer. This also involves speaking with customers by phone. The noise level in the work environment is usually moderate.